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Terms and Conditions

Terms and Conditions.


Date 11/082021


 In these Terms and Conditions: - "" means KOVA Manufacturing Ltd.

 "The Buyer" means person or persons, firm or company purchasing good or services (Products) from website (Website). Any reference in these Terms to we or us refers to Kova Manufacturing Ltd.

By accessing this Website and/or placing an order, you agree to be bound by these Terms. Using this Website indicates that you accept these Terms regardless of whether you choose to register with us or order from us or not. If you do not accept these Terms, do not use this Website. These Terms, and any Contract between us, are only in the English language.



We reserve the right at our sole discretion to amend these Terms and Conditions at any time by updating this webpage.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



Kova Manufacturing Ltd ( is a company registered in the United Kingdom

Our registered office is Unit 313 Jubilee Trade Centre, 130 Pershore Street, Birmingham, B5 6ND

Our Company registration number is 2698447. Our Vat number is 580373242



To get in contact with us for any reason, our contact details are as follows:

Kova Manufacturing Ltd. Unit 313 Jubilee Trade Centre, 130 Pershore Street, Birmingham, West Midlands, B5 6ND. United Kingdom.



The images/pictures of the Products featured on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour(s) of the Products. Your Products may vary slightly from those images.

Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions, and measurements indicated on our website are approximate and may vary from the actual specifications set out in the order.


6 PRODUCTS OR SERVICES (if applicable)

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.



The customer is solely responsible for the contents of transferred image data. We assume that the customer possesses the necessary copyrights, trademark rights or other rights for all works, files and images that are transferred. In case of infringement of those rights, the customer is obligated to indemnify from any claims that might be issued by third parties. This is strictly ensured by liability assumption versus the claimant. If the claimant does not approve the liability assumption the customer will indemnify from all claims. In this case the customer will support in the defence of such claims. The customer bears all incidental expenses (e.g., court and lawyer costs, fines, etc.).

We reserve the right to refuse at our discretion any order(s) containing artwork, images, photographs, or text that is deemed by us to be unsuitable or offensive content.

On completion of any imprinted goods retains title to any silk screens, artwork or embroidery files and discs obtained or produced by for use in the manufacture and personalisation of the Goods.



The products colours, logos, images, and photographs shown on may vary from actual product and image colours.

Please be aware that during the manufacturing process there may be a colour variation between different batches of products.

Product logos, image and photographs shown on this website are for display purposes only and do not necessarily indicate that have supplied the item to the owners of the logo, image, or photograph or that the owner or company has endorsed the product concerned.



The price(s) for the goods will be as provided by by the current published price(s) and are confirmed to the Buyer in a invoice.



All prices shown on are inclusive of VAT (at current UK standard rate) unless specifically stated as otherwise.

All prices are in £ sterling and include UK VAT at the appropriate rate. We accept payment by most major credit, debit cards and PayPal payment.



All items offered on are subject to availability. To purchase any of the items on our website, select and personalise your product(s) click the "Add to Basket" button shown on each product page, then proceed to the basket and check out.

When you check out and make your payment is accepted, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we have accepted your order or dispatched the product to you.



Delivery is within the United Kingdom mainland (excluding Highlands & Islands). We cannot guarantee delivery times, but we aim to deliver within 3 to 7 days working days from despatch of goods

Deliveries outside of the United Kingdom mainland may be subject to additional costs

Please ensure all your delivery details are correct, as we cannot be responsible for failed delivery(s) to incorrect addresses.

The delivery costs for the United Kingdom mainland will be shown when an order is placed.

All deliveries are despatched by either: Royal Mail or Carrier.

If available, Post Office Special Delivery (next day delivery) requires a signature. Please call before making payment. Please ensure there is somebody to sign for your order.

As many of our products are custom made to order and personalised, they may not be available for next day delivery.


13 RETURNS AND CANCELLATIONS will not accept the return of any Goods without its prior written consent.
Where such consent is provided Goods shall be returned at the Buyers expense.

Personalised product(s) are not returnable unless due to a manufacturing fault. Please contact us by email prior to returning the item(s)

To return non personalised goods that are not suitable and unused, please email before returning the goods within 14 days of receipt. A full refund of the price paid will be made once we have received the returned goods. Please allow up to 28 days for monies to be repaid.

In the event of a cancellation the delivery cost charged when the order was placed will be refunded. This, however, does not apply to any express delivery cost that may have been expressly chosen. Only the amount for the standard delivery cost shown in the shop will be refunded. (If option available).

Returning goods, postage and packaging is at your own cost. We recommend tracked and insured for delivery.

Returned goods are your responsibility until we have received the goods and notified you by email.


14 ALTERATIONS AND MODIFICATIONS may make such alterations to or modifications, as it seems necessary to the products or their manufacture without notice to the Buyer from time to time.


15 OPTIONAL TOOLS (If Available)

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.



Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.



Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.



Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.



We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.



Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


21 DATA & COOKIES  To view data and cookies



All sensitive data entry on this website is handled by an Encrypted SSL.

SSL is a technology used to encrypt communications between the user and the web server.

This does not guarantee your computer from hackers, malware, or other forms of access so you should still take precautions to protect your own computer with security software and strong passwords.

SSL (Secure Socket Layer)


23 FORCE MAJEURE shall be entitled to cancel the Contract or reduce the quantity of Goods to be provided if it is prevented from providing the Goods through any circumstances beyond its reasonable control including (but not limited to) industrial action, war, fire or any prohibition or enactment of any kind, and will not be liable for any loss or damage incurred whatsoever arising therefrom.



The Contract shall be governed by English Law and subject to the exclusive jurisdiction of the High Court in England.



These Terms and Conditions do not affect any of your statutory rights.

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