Cookie Privacy Preferences
We utilize essential cookies to ensure our website operates effectively and remains secure. Additionally, we'd like to request your permission to use optional cookies. These are intended to enhance your browsing experience by offering personalized content, displaying advertisements that are relevant to you, and helping us to further refine our website.
Choose "Accept all cookies" to agree to the use of both essential and optional cookies. Alternatively, select "Let me see" to customize your preferences.
Privacy Preference Centre
Our website utilizes cookies to enhance your browsing experience and to present you with content tailored to your preferences on this device and browser. Below, you will find detailed information about the function of cookies, enabling you to make informed choices about which cookies you wish to accept. Please note that disabling certain cookies might impact your user experience on our site. It's important to remember that cookie preferences need to be set individually for each device and browser you use. Clearing your browser's cache may also remove your cookie settings. You have the freedom to modify your cookie preferences at any point in the future.
For a comprehensive understanding of our use of cookies, please refer to our complete cookies policy.
These cookies are needed for the website to work and for us to fulfil our contractual obligations. This means they can't be switched off. They enable essential functionality such as security, accessibility and live chat support. They also help us to detect and prevent fraud. You can set your browser to block or alert you about these cookies, but it means some parts of the site won't work.
These cookies allow us to measure and improve the performance of our site. They help us to know how popular pages are, and to see how visitors move around the site. If you don't allow these cookies, we won't know when you've visited our site, and we won't be able to monitor its performance.
These cookies enable us to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we've added to our pages. If you don't allow these cookies, some or all of these services may not work properly.
These cookies collect information about your browsing habits to show you personalised adverts. They may be used to build a profile of your interests and show you relevant adverts on other sites. They don't store directly personal information, but are based on uniquely identifying your browser and internet device. If you don't allow these cookies, the adverts you see will be less relevant.
More Information Tel: 0121 666 6422
Production and Despatch will be closed from the 18th December.
No Orders will be processed until the New Year.
The office will be closed on Thursday 19th December
and will return at 8.00am Monday 6th January 2025.
To return goods that are not suitable and unused. (Excludes personalised products)
Please email before returning the goods within 14 days, a full refund of the price paid will be made once we have received the goods, please allow up to 28 days for monies to be repaid.
In the event of a cancellation the delivery cost charged when the order was placed will be refunded.
This, however, does not apply to any express delivery cost that may have been expressly chosen.
Only the amount for the standard delivery cost shown in the shop will be refunded.
Personalised or Customised Products
Please ensure all logos/images and text are correct as any error with your spelling or poor-quality images is your responsibility.
Personalised goods cannot be returned unless faulty due to a manufacturing fault. Please contact us by email prior to returning the item(s)
Returning goods, postage and packaging is at your own cost. We recommend tracked and insured for delivery.
Returned goods are your responsibility until we have received the goods and notified you by email.